Brown–Forman Sucks Customer Reviews and Feedback
The Brown–Forman Corporation is one of the largest American-owned companies in the spirits and wine business. Based in Louisville, Kentucky, it manufactures several well known brands throughout the world, including Jack Daniel's, Early Times, Old Forester, Woodford Reserve, GlenDronach, BenRiach, Glenglassaugh, Finlandia, Herradura, Korbel, and Chambord. Brown–Forman formerly owned Southern Comfor
Amid numerous complaints over poor management at the company, one anonymous current employee details the "in-group" dynamics within the organzation, "The worst part of Brown-Forman has to be their nepotism. I understand that nepotism exists everywhere, but at Brown-Forman it is the standard. The company likes to act as if it gives people all these opportunities when in reality these opportunities only come to people who share bloodlines with upper level management. Look no further than the intern program to prove this. They don't even try to hide it. HR released a letter once stating that 75% of the interns will be given preference to people's kids, while 25% will help their diversity look better. So you preach inclusion yet you are exclusive to family members for most future employees! I remember there was a girl working as an intern in our department who was planning to go to medical school, which had nothing to do with the work we did. That's just a waste of time and money and it's also completely unfair to students trying to gain valuable experience for their major. It might have done them a favor though, since they probably would have spent their days stamping invoices and copy/pasting in Excel. I would also understand if these kids were actually decent employees, but many of them were lazy turds who spent their time playing ping pong and coming to work hungover."
Former Employee - Operations says"Management is horrible they don’t care about the workers"
Current Employee - Anonymous Employee says"Oh boy, where do I even start? For one, the separation between production and marketing is simply embarassing. There are people who have worked in the corporate office for 20+ years and they don't even know that a production facility exists behind the building where their product is made! Most of the marketing teams never have any clue what is going on with production other than the sugar coated tours they take, which means they are nonsympathetic as to why their product isn't ready. This causes good people in production to get fired undeservingly. Another issue with Brown-Forman is their "yes-man" and overly positive mentality. Everything is great! That sexist Woodford commercial is incredible! The Southern Comfort Fiery Pepper would have never made it onto store shelves if people would have just been honest and said that it tasted like crap. Meetings are completely unproductive because everything is a "good idea." People have no respect in meetings either. I understand coming in 5 minutes late, but I've seen people walk in 30 minutes late and stay on their I-pads the entire time. Why even come? The work ethic is also completely embarassing. There are areas where people come in close to 10am, take 90 minute lunches, and then leave at 4. Also, why does it take 4 days to get an important email answered? People act like they are so incredibly busy and maybe some are, but a lot of employees spend hours surfing facebook or doing personal duties, so no wonder they have no time to get their tasks done. The worst part of Brown-Forman has to be their nepotism. I understand that nepotism exists everywhere, but at Brown-Forman it is the standard. The company likes to act as if it gives people all these opportunities when in reality these opportunities only come to people who share bloodlines with upper level management. Look no further than the intern program to prove this. They don't even try to hide it. HR released a letter once stating that 75% of the interns will be given preference to people's kids, while 25% will help their diversity look better. So you preach inclusion yet you are exclusive to family members for most future employees! I remember there was a girl working as an intern in our department who was planning to go to medical school, which had nothing to do with the work we did. That's just a waste of time and money and it's also completely unfair to students trying to gain valuable experience for their major. It might have done them a favor though, since they probably would have spent their days stamping invoices and copy/pasting in Excel. I would also understand if these kids were actually decent employees, but many of them were lazy turds who spent their time playing ping pong and coming to work hungover. Their "diversity" is a complete joke too. If it didn't make them look good, they wouldn't do it. They actually over do it, because of this. Out of nowhere minorities with 0 experience in a field will get a job that wasn't even posted. They will competely stop the interview process if not enough minorities apply. I'm all for affirmative action, but they completely over do it and make it not fair for everyone else. If people don't want to apply for a job, why make others wait until someone decides to? I never ever felt welcome at Brown Forman. It was like a big country club I didn't belong to. I didn't go to private school. My family doesn't own a lakehouse. I am not a member of a country club. I hope it gets better, but I don't see it happening. I understand they are a private company and can do what they want, but it's time that fellow employees stop being overly positive and start telling the truth."
Former Employee - Anonymous Employee says"poor management and low pay compared to the BFC plant in louisville"
says"All about the manager!! I've been in the same position with same manager for 10+ years. Despite 10 years of "exceeding" my performance goals - which I set because my manager was "too busy" to meet & discuss with me - I have not ever been promoted. Despite achieving higher education and numerous advance certifications allowing me to excel at my job. I recently found out that someone within my department with NO college degree (I have two) and not one specialized certification is making $30k more a year than I do. We have the same job title, but different managers - Go figure. Anytime that I have inquired about a grade level change or salary increase, I've been given budget woes BS. However, my manager consistently receives an annual bonus which is more than double my annual salary."
Current Employee - Vice President says""My way or the highway" CEO. Surrounds himself with yes men. This leads to a cutthroat back stabbing and insular culture at the highest levels of the Corporation. Many senior executives have dubious business ethics. For the most part, senior management lack creativity, an understanding of the real world outside of Brown-Forman and, in some cases, intellect. B-F is basically a one trick pony. Let's face it, it does not take a rocket scientist to make money off of Jack Daniels. The company has little loyalty to its employees. In the end, it's all about lining the pockets of senior executives and Brown family members. Under previous management, this was not the case. A lot of talk and no real action when it comes to social responsibility. Contrary to claims in some editions of B-F's Annual Report, alcohol is not like a car because both can be abused. Alcohol is enjoyed responsibility. Yet it is also an addictive psychotropic substance causing great harm to millions of people, families and society as a whole. B-F is mostly talk, not action, when it comes to addressing these concerns. In recent years, they have gone to extreme -- some employees say too extreme -- lengths to promote diversity. Yet the company has retrenched from its reputation as a leader in social responsibility, sustainability and community engagement."
Former Employee - Field Market Manager says"over-worked & under-paid. if you speak up for yourself, then you're immediately fired. also 50% of employees drink too much & are having extra-marital affairs with their coworkers. women in higher positions are rumored to have "slept their way to the top". mostly all executive positions are male-dominated"
Current Employee - Recruiter says"-The American working culture does not work in England, keep that in America. -The people are liers and also talk behind your back. -Misold the role I went for. -Huge hierarchy environment."
Former Employee - Manager says"Not for the long term, hire and fire at a remarkable rate. Senior Managers often disappear without any notice. Run from the US, very little feedback or communication - you are either in or out."
Current Employee - Sales and Marketing Manager says"Offensive behavior ignored, lack of advancement in regional offices ( South East and emerging markets ), Unreasonable expectations with no consistent training program.An uptight corporate environment that will stab you in the back. Will be all smiles on the surface but will micro-manage and look for any opportunity to cut you down."
Maintenance Worker (Former Employee) says"Forced overtime with minimal time between shifts. Management in the bottling house is horrible. You can’t make any plans outside of work because they force you to work weekends with limited notice. I wouldn’t recommended working here if you have an active social life.Hourly wageMicro management at its best. Forced overtime. No life outside of work."
Market Manager (Former Employee) says"Job didn't pay much but it was easy and lots of benefits. A lot of people left for better pay wish I had. The last 2 years was bad because they started pinching pennies like crazy.Free boozeLow pay horrible managerds"
Corporate Executive Chef (Current Employee) says"An uptight corporate environment that will stab you in the back. Will be all smiles on the surface but will micro-manage and look for any opportunity to cut you down."
First Responder/ Security (Former Employee) says"Management is cut throat. Looking to fire everyone or nonsense matters. Cut security jobs and hired contractor company. Has 2 tier wages which reminds me of when women would do the same job as men and get paid a lot less. Don't work for Brown Forman!ZeroLots"
Manager (Former Employee) says"Interview process was not truthful. Management out of touch. Almost no training provided. Vague expectations. Lots of favoritism. Not family friendly. As I said above. Wish I had never worked here. Waste of time and very difficult on my family.Employer tries to buy off empolyees with lots of free food.No leadership, no direction, no training, not family friendly, I could keep going for awhile..."
ventas y atencion al cliente (Current Employee) says"Me refiero a lo referente a bebidas de baja graduación lo veo muy complicado que uno creciendo horizontalmente le den una patada en el rabo y prostituyan las bebidas con una serie de precios bajos que hasta los calzones se bajan yo tengo vendiendo su producto por muchos años y no son capaces de regular esto recuerden que estan donde estan por la venta horizontal si alguien lee esto haganlo llegar a dirección soy una persona de guadalajara no sean ojetes"
Maintenance/3rd shift (Former Employee) says"This place was at the Cooperage, it was great when I first hired in, but about a year after they brought new management in and it quickly went downhill from there. They were more concerned and trying to catch people doing wrong rather than produce a quality product. They were more concerned about how many barrels they got out in a day rather than if they were good barrels. The company/ employee relationship went in the tank as well as they did not treat their employees the same as the old managers did. It sucks"
Visitor Experience Assistant (Current Employee) says"Lack of communication. No training. Disrespectful management & abuse of power. Low pay rates. Pay does not reflect responsibility. Lack of integrity. Inclusion & diversity is non existent. The double standards here are also disgraceful."
Accoutin (Former Employee) says"Ik yetkilisinin yok ettigi bir şirket ahbap cavus mantigi ile terfi veriliyor.LaylaylomMobbing"
Production Supervisor, Brown-Forman (Former Employee) says"Expected to work a minimum of 60-65 hours a week. Upper Management was aweful and had favorites. If you talked with HR about issues they will tell upper management then they would retaliate against you with lies. Unfair place to work. Expectations were different among supervisiors micromanagent is an understatement!"
Maintenance Technician (Former Employee) says"Could have been a good job, but attitude reflects leadership and the leadership at this Trinity Al facility is abysmal. The exspections are not based in reality and regard for the Technicians is almost zero. This place is a revolving door of turnover and its roots are in the front office. The manager is rude, makes inappropriate jokes, and does not care if anyone in the facility stays or goes.Competitive pay, decent benefitsHigh turnover, Disconnected management, extremely hot work environment"
Chef de secteur (Former Employee) says"Une belle gamme de produits mais un management exécrable avec beaucoup de pression et un manque cruel de reconnaissance. Peu de moyens et de leviers sur le terrain pour développer les produits du groupe par rapport à la concurrence, aucune liberté d'action au quotidien et manque d'autonomie face à des objectifs contre-productifs au développement des secteurs. Aucun équilibre vie personnel/ vie familiale. Salaires en dessous du marché et aucune perspective d'évolution en interne."
Operator Technician (Current Employee) says"The place could be a good place to work if they would get rid of Management! Management think that it's okay for them to speak to you in a bad way but you can't talk to them like that especially HR."
Maintenance Technician (Former Employee) says"Management at this place is a joke.If they like you then you are golden but if not they try to find reasons to get you out of there.You only get raises every six months for your first 2 years and then your at your cap and can’t go any higher in pay unless a position opens up and then you better know someone and be in their good graces to get the position.They never fix anything the right way it’s always bandaided so they keep going down so you pretty much clean all day long.Managment never communicates with the employees and it causes a lot of getting in trouble o"
Assembler (Former Employee) says"There is a system there called the good ol' boy. I myself have seen so much racial behavior pertaining to people of color. Its deep rooted and if you dare speak about it you will be targeted and they will find away to get you out the door.Benefits"
WINDLESS OPERATOR (Current Employee) says"productive work place, easy job. need better management. Co workers are easy to get work with. Hardest part of the job is trying to keep the machines running at all time. Most enjoyable thing about the job its not stressful.easy jobn/a"
General Bottling Operator (Former Employee) says"If you are in the actual production area, don't expect to be treated as anything but a work horse. The HR manager, does nothing but try to get people caught up in things and spread drama.Then when it comes to being professional and doing her job, she never has any information correct and will bend the rules for certain people and try to go after other people for the same things. The managers have no desire to make the working environment better for anyone. They have their favorites and everyone else is just a number. There is no outlook for morving up in a career, they will bring in outsiders before they will consider a production worker for a higher role. It may have once been a great company, but now the management/HR departments are tearing it apart."
Responsable commercial Brown Forman France Paris (Current Employee) says"Pas d'ame au sein de cette entreprise"
Quality Control Inspector (Current Employee) says"It's what you'd expect from a sawmill, despite the hype up from the new hire orientation. The people are good to work with, however, the management is quite under-trained.Mon-Fri, daytime hours.Under-qualified management. Causes many errors in weekly expectations."
Sales Manager (Former Employee) says"Brown Forman hires talented professionals with proven track record and industry contacts. The Orientation program at corporate is good, but integration within local teams is difficult and clicky, due to lack of communication of roles & responsibilities. On going training is reserved to team "favorites" as trip incentive vs specific learning experience to educate for job role. Good career for those who wish to keep quiet and stay in the box especially with harassment-bullying issues, hoping issues will resolve on own.benefitsOffensive behavior ignored"
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